HP Deskjet 1050 J410 series

[3absiso]

Hello there

this is my third post for the same subject buy without an answer.

here is my problem the printing quality is turned off i can not change to Draft or Best

any one here can help

[pcwizard]

Hi 3absiso,

Need to click on the advanced button to make changes to the print quality.

[3absiso]

Thanx for your replay

i went to the advanced mode and set the resolution to the draft mode but when it prints no change it is the same as normal (i already done that)

please try to solve this matter i already bought 3 black cartriges in 15 days.

[pcwizard]

Hi 3absiso, 

When you are printing in draft mode the printer will print faster than when you are in normal mode. Do you notice a change in print speed when you have draft selected?

[3absiso]

Thanx again

there is no defferance. it is the same. when i put my hands on a new printed documents the inks become  in my hands.

Why the printing quality is turned off?

[pcwizard]

Hi 3absiso, 

What type paper media are you printing on? 

Are you printing photos on photo paper?

[3absiso]

I am using both

the photo paper and the regular paper for reports

[pcwizard]

Hi 3absiso, 

Follow the steps in the document for Print Quality issues. Let me know if you need additional assistance?

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02061863&tmp_task=solveCategory&cc=us&dlc=en&la...

[3absiso]

I will see those steps.

but the quastion is why the printing quality options are off?

[pcwizard]

Hi 3absiso, 

The print quality options are not turned off. There is not a hugh difference in speed between draft and normal. May not be able to tell the difference. If you select Best you should see that the print quality settings are in fact turned on. Let me know what you find out?