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HP Deskjet 3050A won't scan to iMac 10.7.3 (3220 Views)
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Rollo Student
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Rollo
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Registered: ‎03-06-2012
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HP Deskjet 3050A won't scan to iMac 10.7.3

‎03-06-2012 10:10 PM

I just bought an iMac 10.7.3 and an HP Deskjet 3054A J611 and when I tried to scan for the first time, I got an error message that scanning had been disabled. It told me to go to settings, preferences, etc. and enable. However, when I go to settings, I don't get the option to enable anything. It will copy and print, but will not scan to computer. I am over here in The Netherlands with limited access to anything. Please advise. Thanks!

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stix4
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Registered: ‎04-25-2011
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Re: HP Deskjet 3050A won't scan to iMac 10.7.3

‎03-08-2012 11:39 AM

Hello,

Thanks for the post.  With this one, I might suggest checking the software, ensure you have the latest.  Good Luck!  (Link posted below)

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=dj-96583-5&cc=us&dlc=en&lc=en&...

 

This document is quite lenghty, but excellent t-shooting steps relating to scanning.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00274694&tmp_task=solveCategory&cc=us&dlc=en&la...

 

There are some other options available for scanning also, link provided below.  

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01910186&cc=us&dlc=en&lang=en&lc=en&product=511...

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Rollo Student
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Rollo
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Re: HP Deskjet 3050A won't scan to iMac 10.7.3

‎03-08-2012 10:21 PM

Thanks for your quick reply. I found an update or patch that solved this issue. :-)
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