HP Support Forums
Join in the conversation.
10-23-2009 03:18 PM
I have been unsuccessful in installing the HP Solution Center and when I click on the Solution Center it exhibits a pop-up that states that the HP Device was not found and must close.
I have all the latest drivers according to HP's Diagnostic Center.
I have Windows Vista SP1 OS and an HP 5610 Printer.
10-23-2009 09:58 PM
insert the Printer CD
Follow the onscreen to install
select the 'directly to this computer' when see the 'connection type' is asked
When promt to connect the USB cable- proceed to connect the USB cable to your pc
The 'key' point might be the software must be able to 'talk' to the printer to install the HP solution center or to operate