This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: HP Officejet 5510 All-in-one (Printer, Fax, Scanner, Copier) - Not working! (689 Views)
Reply
Student
Horton24
Posts: 1
Registered: ‎12-06-2009
Message 1 of 2 (2,857 Views)

HP Officejet 5510 All-in-one (Printer, Fax, Scanner, Copier) - Not working!

Hi everyone.

 

I have had my Officejet 5510 for about four years, and up until this point it has worked perfectly.

 

A couple of days ago I plugged it into the socket and flicked the on switch at the wall. The three buttons (Copy, Fax, Scan) flashed briefly once with a green light, and then nothing else followed.

 

I pressed the 'On' button on top of the Officejet, but the machine didn't turn on. There were no more lights, no strange noises. Absolutely nothing.

 

I have tried plugging it into different sockets in different rooms of the house, all to no avail.

 

Some people have said it may be the charger that is at fault - is this the same as the plug and power cable?

 

Any diagnosis of what is wrong with my Officejet would be greatly appreciated.

 

Thankyou,

                    Horton24

Please use plain text.
Student
Hofner71
Posts: 1
Registered: ‎08-25-2011
Message 2 of 2 (689 Views)

Re: HP Officejet 5510 All-in-one (Printer, Fax, Scanner, Copier) - Not working!

I had some other problems with mine, so I threw it out.  HP no longer supports it.  Now, what you describe does sound like a power supply issue.  I did keep my working power supply, and it's your's for the cost of shipping.

 

Let me know what to do.

 

Take care.

 

Steve

Please use plain text.