HP Officejet 5600 series (5610 all in one)..printer responding very slow....

[saumyabhatt]

I m using above printer since last 3 years...atrandomly...if I m giving any print command...on/off light start blinking and printer is not printing anything...even not any error message...If i m giving Print Test from troubleshooter...just printing one line in 20 sec...what happen...what is the solution...Even i tried print diagnosis utility too...i m using win xp (sp3).

saumya bhatt

[Dragon-Fur]

Hi SaumyAbhautt,

I would do three things:

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Reset the printer (to kick it back into operation in the short term)

Reset the printer

 Here are two kinds:

1)  If there is a keypad, turn it off, then on and press # and 6 (keep pressed while turning on printer).

2)  No keypad?  Unplug while on, leave unplugged 30 seconds to a minute.  Plug back in.  (Be careful with this one - don't risk shock.)

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Scan the file system (to make sure there are not hidden corrupt files on the computer making it unhappy and unhealthy).  For XP, it's a simple process, see the warning in the doc.

This makes sure the system itself is not to blame for the printer going sideways.  Hidden file corruption can happen any time - it's not always viruses or nasty bits, sometimes things just get mired or messed up and tangled.  The scan "untangles" the file system and puts things back in order.

Using System File Checker (SFC) to Restore System Files

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Reinstall the printer Full Feature Software from your CD (if you have it),

OR

from your printer's website:

Install Printer Driver / Software

If your printer stops working (and it’s not a hardware problem), it may be due to software or driver issues.  There are tools to help you diagnose the problem and help documents to guide you to success.  You might just desire extra features for your printer, or need extra tools to help with scheduled maintenance.

 In many cases, you can (re)install the Full Feature Software for your printer to enhance its capabilities.  The HP Solution Center is an integrated part of the FFS.

(Re)install the basic driver or Full Feature Software:

Drivers control hardware connected to the computer (wired or wireless).

Software controls the programs that interact with the User.

• Go to the top of the forum page to Support and Drivers
• Enter your Printer Model information, and then go to Software and Drivers...
• Enter your Operating System in the Drop-down menu...  Scroll down
• Look for category Driver - Product Installation Software
• Select the appropriate Basic Driver or Full Feature Software – if available for your printer Save the *.exe installation package on your computer -

• NOTE the name and the location of the file when you save it.  The *.exe file will likely save to the "Downloads“ folder.
• Install the Software / Driver installation package.  If you have ‘Admin’ control, you may highlight the package and “double-click” to install it, else Right-Click, Select ‘run as Administrator’ and install.

NOTE:  There is sometimes a lot of information at the printer’s website manuals, how-to pages, and alerts for your printer.  Be sure to take an extended look at what’s available.

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That's where I'd start...  I am not a printer expert; I am a printer owner and user.

I hope this helps!

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