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Re: HP Pavillion HPE and HP Laser Jet 1022 (304 Views)
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Honor Student
patferg
Posts: 2
Registered: ‎04-18-2012
Message 1 of 5 (341 Views)

HP Pavillion HPE and HP Laser Jet 1022

I have a new HP Pavillion HPE and have not been able to install my HP Laser Jet 1022 Printer. It recognizes a printer but says it is unspecified and is missing the driver. I have the CD and I have tried to download on line. No luck. Any suggestions?

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Distinguished Professor
Vidya
Posts: 4,440
Registered: ‎07-17-2009
Message 2 of 5 (337 Views)

Re: HP Pavillion HPE and HP Laser Jet 1022

[ Edited ]

The basic drivers are available to download from the following weblinks. Please download as per the operating system on your system:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=3329758&task=&

 

 

Edit: update URL

I am an HP employee.

Regards,
Vidya

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Honor Student
patferg
Posts: 2
Registered: ‎04-18-2012
Message 3 of 5 (331 Views)

Re: HP Pavillion HPE and HP Laser Jet 1022

I had tried that already. It acts as though the printer is not connected to the computer. It just shows the picture of both ends of the cable and where it should go - which is where it is.

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Student
Needanswer1
Posts: 2
Registered: ‎04-30-2012
Message 4 of 5 (306 Views)

Re: HP Pavillion HPE and HP Laser Jet 1022

I have downloaded the driver,.  It shows the printer with check mark for 1020 but 1022 is not being recognized.  I have done everything that a reasonable person would think of but the printer does not work.  Any ideas.  Print doctor also not helpful

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Student
Needanswer1
Posts: 2
Registered: ‎04-30-2012
Message 5 of 5 (304 Views)

Re: HP Pavillion HPE and HP Laser Jet 1022

I am having the same problen and not getting any help from HP is most frustrating

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