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HP Photosmart 7515 goes offline (235 Views)
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CampValdez Honor Student
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CampValdez
Posts: 6
Registered: ‎06-03-2012
Message 1 of 2 (235 Views)
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HP Photosmart 7515 goes offline

‎06-03-2012 10:00 AM

My wireless printer (Hp Photosmart 7515) keeps reverting to offline.  his is a new problem, it had not been occuring until just recently. The only way I can get a pending document to print is to turn the printer off at the power switch and then turn it back on.  This is annoying to say the least. Is there any way to prevent this from happening or to bring the printer back online without having to turn it off and back on again?

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pcwizard
Posts: 10,201
Registered: ‎12-31-2009
Message 2 of 2 (219 Views)
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Re: HP Photosmart 7515 goes offline

‎06-04-2012 10:30 AM

Hi CampValdez,

 

Please download and run the Print and Scan Doctor from the link below. Let me know what errors you receive?

http://www.hp.com/go/tools

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
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