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HP Photosmart 7515 on PC v. Mac (796 Views)
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Student
Duds11
Posts: 1
Registered: ‎12-23-2011
Message 1 of 3 (796 Views)

HP Photosmart 7515 on PC v. Mac

Just bought the 7515 last night...  Installed software on the PC, flawless, printer operated thru wireless first time and every time!  Installing on the Mac (OS X 10.5.8), installation gets to Set Up but it will not recognize the printer so I must ID it manually.  Input the IP addressd, then teh 7515 shows on the list adn we can now Add Printer.  When I click Add Printer, the printer que window comes up but nothing shows in the lsit adn the installation software jsut sits at this point.

 

Earlier, i connectede the printer via USB and the system worked perfectly.  During all this, the PC continues to sends documents to the printer and they are printed perfecctly.  So the problem seems not to be the router or the printer but somewhere in the Mac set-up.  Any help out there would be greatly appreciated...  Merry Christmas All...

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Student
smilkduds
Posts: 1
Registered: ‎12-23-2011
Message 2 of 3 (760 Views)

Re: HP Photosmart 7515 on PC v. Mac

I just spent the last 2 hours working with Duds11 on this issue (they are a personal relation), and I will admit I am not an OS X person, more of a Windows and *nix person to be honest.

 

After spending this much time working on it trying to get it to work, all we could come up with was something was wrong within the OS or driver being the issue.

 

We could get the printer to do a test print from within the OS itself, but any time we tried printing a document it would just fail and say that it could not communicate with the printer. Even though I could ping the printer through the network.

 

Just dawned on me that I forgot to set the port for the printer queue

After setting that we can now print any documents we sent to the printer.

 

Everything is working fine now on the pritner in both Mac and PC.

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Student
Pegstein
Posts: 1
Registered: ‎04-21-2012
Message 3 of 3 (361 Views)

Re: HP Photosmart 7515 on PC v. Mac

Where did you set a port and how did you do it? On the router? On the PC? On the iPad?
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