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HP Photosmart C7280 Ink failure (653 Views)
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Student
stefanomoret
Posts: 1
Registered: ‎04-09-2011
Message 1 of 6 (653 Views)

HP Photosmart C7280 Ink failure

Hi,

 

I got quite an annoying problema with my HP Photosmart C7280.

 

Since yesterday, when I turn it on I get an "ink failure" Error with code 0xc19a0027. I've already checked out all the Internet and tried out most of the suggested procedures, such as #+*+123+... but without any result.

After the mentioned procedure, for example, the error disappears but then when I try to print I get only a BLANK PAGE out, and if I switch the printer on, there the error comes out again.

 

Hope some of you had the same problem and could help out (some experts from HP is welcomed, since the printer is just 2 1/2 year old!!!).

 

Thanks in advance,

Stefano

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Student
NewarkIT
Posts: 1
Registered: ‎07-18-2011
Message 2 of 6 (443 Views)

Re: HP Photosmart C7280 Ink failure

I find it deplorable that this problem is mentioned countless places on the web, yet HP can't, or won't  give an answer that actually works!  I've tried all the different key combinations too!

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Student
MMike
Posts: 2
Registered: ‎12-16-2011
Message 3 of 6 (317 Views)

Re: HP Photosmart C7280 Ink failure

Hi!  I agree.  I just got this same problem this past week.  My printer is only 2 to 2 1/2 years old as well.  What's up with HP not helping us out?

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Tutor
alrtech1
Posts: 16
Registered: ‎04-18-2011
Message 4 of 6 (311 Views)

Re: HP Photosmart C7280 Ink failure

Typically an ink system failure is a printhead failure. On this model, the printhead is not replaceable, meaning that if it fails, nothing can be done.

 

If the printer is under warranty, the printer can be replaced. Out of warranty, there is nothing that can be done to fix the problem since the part that causes this problem is not field removable.

 


MMike wrote:

Hi!  I agree.  I just got this same problem this past week.  My printer is only 2 to 2 1/2 years old as well.  What's up with HP not helping us out?


As far as HP not helping out... Aside from replacing under warranty, there's really nothing else that can be done to fix this issue.

I am an HP employee, but the information I have provided is my own personal opinion/advice based on the information provided and not necessarily the official word of HP.

If my reply helped you, feel free to click on the Kudos button on the left. If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
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Top Student
GregCrider
Posts: 7
Registered: ‎07-29-2011
Message 5 of 6 (144 Views)

Re: HP Photosmart C7280 Ink failure

Yeah,  I got the same problem.  Tried the fix offerred on the forum, but it did  not work.  Seems like the only "fix" is to buy a new pprinter --- planned obsolence?   If so, see ya HP, as I'm going to another brand.    

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Student
joli6
Posts: 1
Registered: ‎06-20-2012
Message 6 of 6 (133 Views)

Re: HP Photosmart C7280 Ink failure

Yup.. i have the same issue. Ink failure and I paid $350.00 for my printer and only lasted 2 years. They should offer something in return... like 50% off your next printer purchase. Or just fix it!

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