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04-26-2012 07:33 PM
Is there somewhere I can find a list of HP printers that will work with XP pro 64 bit (or I could downgrade to 32 bit). I have an Epson printer that I hate (always had HP printers before) and I want to buy a new one.
I have gone to the HP site and looked up printers and operating systems. I then bought an HP, installed it, and found it would not work under 64 bit although the product specs on the HP site said it would work (but it didn't)
I wrote to HP and got this answer: "The frank truth is that the 64-bit version of Windows XP never gained much market share. Microsoft Windows Vista was the first Windows operating system that had broad adoption of the 64-bit version. As a result, current HP printers with the features you require do not support Windows XP 64-bit. I cannot offer a suitable alternative. I apologize for the inconvenience this may cause. I concur with my colleague that the HP Officejet Pro 8600 would be an ideal choice once you get a new operating system. "
So what if I didn't go with a current printer but wanted an older model. Which printers would work?
04-26-2012 09:35 PM - edited 04-26-2012 09:35 PM
The alternative model is OJ 8500 A909 - Which supports XP 64bit
But I recommend to use the OJ 8600 which has lot of new features like eprint, webapps etc.
You can do print and Scan without installing the software from CD on you XP 64bit.
1. Connect the Printer to the network and get the IP address of the printer.
2. Now go to Add printer wizard from XP 64 bit and and the printer. If it asked driver, insert the HP software CD.
it make your printing works
3. For Scanning, Go to your internet brower and enter the Printer IP Address. There are few options you can do
1. Do the Web Scan -http://www.youtube.com/watch?v=HbWpgww5I-M
2. or you can set up the scan to network folder
Get the IP Address of your printer and the IP address of your machine hosting the shared folder
Open INTERNET EXPLORER and type the IP ADDRESS of your printer on the address line and press ENTER.
In the Embedded Web Server of the printer, click on the Scan TAB and click on Scan to Network folder
once you done, you can scan from the LCD of your Printer (Scan-Computer...)
Please mark the post that solves your problem as "Accepted Solution"
(Although I am employed by HP, I am speaking for myself and not for HP)