HP Solution Center stopped working. Tried to reinstall, get a dialog box that says "The system cann

[cnorlen]

HP Photosmart C6280

Windows 7 64-bit

"The system cannot find the file specified".  Title bar makes reference to file hpzprl40.exe -m.

I don't recall any changes, but HP Solution Center stopped working, and I tried to reinstall.  The only way I can use the printer now is to let Windows install its driver, but this doesn't replace the HP Solution Center, which I need to create multipage PDF's.

[Gangles]

in programs and features attempt to completely uninstall the program or see if it exists to begin with in there before attempting an install

[cnorlen]

I let the computer report to HP and it put a solution on my desktop.

Then I get a message "HP Installer Uninstaller has stopped working".

I going to try and work through their "solution" again, but it didn't work last time - that's why I'm here!

[cnorlen]

Nothing exists in "Programs and Features" that is related to HP.

[Gangles]

edit:

Download revo uninstaller and it will help completely remove the program

[Mark_L_Storm]

I have a very similar problem, and I did indeed uninstall all HP programs first.  I'm unconvinced that the Solution Center executable file comes with the full feature download.  I've tried this 3 times with slightly different approaches and am stuck using HP Scan instead.  Furthermore, HP Scan will only allow me to scan into TIFF, JPG or BMP type files.  I have become accustomed to scanning directly into PDF (and I didn't change anything in my PDF program--Adobe Reader X).  I'm totally exasperated, especially since the procedure that HP has up on the Support pages specifically for this problem is to download and reinstall the full feature software.  There appears to be no option to download pieces individually, and the directed solution does not work.

[Mark_L_Storm]

HP are you watching?!   I see there are many similar unsolved problems piling up in this discussion ("Print Install?Setup").    This is the kind of problem that will drive customers away at next purchase, whether or not they are beyond support expiration date.

This needs to be fixed!

[Boricuoso]

HP solution center stopped working.  Reinstalled work for some time, then stopped working again.

[cnorlen]

None of the suggestions below work.  Anyone at HP ever look at this?  Or do they not care?

[sorrelaqha]

Same problem here, I am extremely frustrated. I've downloaded the software twice,  the installer wizard (which downloaded the software again), a scrubber.

Nothing works. I get errors when trying to install, errors when trying to uninstall.

My add/remove programs doesn't show any HP programs.

This is really, really ridiculous. If I can't resolve this soon, I'll be hooking up my old Canon scanner and using it - a and the next product I buy will absolutely NOT be an HP.