HP Support Forums
Join in the conversation.
07-20-2011 09:34 AM
HP solution centre is missing in my PC and I can't reinstall it.Give me a solution for my problem.
Please read this post then provide some details. What printer model? What operating system?
<---- If my answer was helpful please click the "Kudos" star to say "Thank You".
If your problem is solved please click the "Accept as Solution" button ---->
07-20-2011 05:09 PM
Missing Solution Center icon, parsing error and several other mischiefs on HP PhotoSmart printers often call for a total reinstall. However unless you totally remove the old components, the new install will exhibit the same problem. Here's the solution to creating a tabla rasa before reinstalling.
Uncompress the correct all-in-one software from either your saved download or from the CD. Run the Uninstall. Now comes the unpublisized step:
The uncompressed software modules are not readily evident so enter %temp% in the Start box; this will allow them to be displayed.
Go to the modules starting with 7z (mine was 7zS5C5C) and locate util and in util find ccc and in ccc find Uninstall_L3. This is the program that will scrub your system.
Now go on with reinstalling the entire printer package. Good luck.
10-25-2011 02:17 PM
When I click on HP Solution Center i get an error message "parsing error in file c:\\ProgramFiles\HPDigital Imaging\bin\hpqscloc\1033.xml. I tried to uninstal. Everyting EXCEPT the Solution Center was. I cannot seem to uninstall it. I have a HP Officejet Pro L7780 All-in-One.