HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

HP Support Assistant: Cant procedd to install 5510 series dPrint Home + Biz. (98 Views)
Reply
Reply
Topic Options
LarrP Student
Student
LarrP
Posts: 1
Registered: ‎04-30-2012
Message 1 of 2 (98 Views)
Report Inappropriate Content

HP Support Assistant: Cant procedd to install 5510 series dPrint Home + Biz.

[ Edited ]

‎04-30-2012 11:56 AM - last edited on ‎04-30-2012 01:05 PM by Moderator

JP 5510 cPrint Home and Biz.Cannot finish  registration.  Am locked into a lsecurity loop.   Every time I launch the HP software I get stopped by a registration verification button. Please help me complete my registration so I can continue installing the printer  Please call or send email.  thank you.

 

[Serial Number Removed for Privacy]

0
Reply
0
Please use plain text.
 
Teacher Teacher
Teacher
DonovanH
Posts: 264
Registered: ‎10-31-2011
Message 2 of 2 (55 Views)
Report Inappropriate Content

Re: HP Support Assistant: Cant procedd to install 5510 series dPrint Home + Biz.

‎05-23-2012 11:22 AM

Hi LarrP,

You should have received an email with the pin to activate your Home and Biz app. Please closely check your email as well as your spam folder. If you have not received the pin, try again to enter your email to be sent a pin. If that doesn't work for you, simply delete the app and try again.
I am an HP employee.

Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may select the "Kudos" button on any helpful post to give that person a quick thanks.
0
Reply
0
Please use plain text.