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Hp J6450 (1009 Views)
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tr522 Student
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tr522
Posts: 1
Registered: ‎11-05-2009
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Hp J6450

‎11-05-2009 12:16 PM

 I purchased a new computer with Windows 7 on it. When I try to install my printer, I get this message....operating system is not supported.....current os 601.64

i have tried with the setup disc and connecting it with the cable. Any suggestions?

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Teacher Teacher
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Fresh_Prints
Posts: 102
Registered: ‎10-14-2009
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Re: Hp J6450

[ Edited ]

‎11-05-2009 12:24 PM - edited ‎11-05-2009 12:25 PM

Hello,

 

The disk that came with your product does not contain Windows 7 drivers. Drivers for your product are on the way. Please refer to the link below for the date your drivers will be released as well as instructions on how to get the best use out of your printer until then.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01887433&lc=en&dlc=en&cc=us&lang=en&os=4062&pro...

 

 

Message Edited by Fresh_Prints on 11-05-2009 01:25 PM
Please note I have a new account Print_Hint
(this one is no longer active)

Although I am an HP Support Engineer, I am speaking for myself and not for HP.
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Tutor Mr_Print Tutor
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Registered: ‎10-14-2009
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Re: Hp J6450

‎11-05-2009 12:31 PM

Your product does have an driver within Windows 7 and the full solution driver is coming her is a link to a document that should explain things for you.

 

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01887433&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...

Though I am an HP Employee, ALL of my posts express MY opinion, and not of HP, whatsoever.
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