HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: Installation Error // 8500A // Windows 7 - 64 bit French ? (118 Views)
Reply
Reply
Topic Options
Jocelyn100 Honor Student
Honor Student
Jocelyn100
Posts: 3
Registered: ‎11-25-2011
Message 1 of 3 (149 Views)
Report Inappropriate Content

Installation Error // 8500A // Windows 7 - 64 bit French ?

‎11-25-2011 02:30 PM

I got a error message, without description, when I install driver on my PC....  Acer Aspire 5738-6745...

 

I try driver on Download and Support, but I got the same error.... 

 

Any suggestion?

 

I was try rebooting PC

 

I use Administrator account, complete version or driver only version....

 

Note: I'm better in french... 

 

Thanks...

 

0
Reply
0
Please use plain text.
 
Jocelyn100 Honor Student
Honor Student
Jocelyn100
Posts: 3
Registered: ‎11-25-2011
Message 2 of 3 (124 Views)
Report Inappropriate Content

Re: Installation Error // 8500A // Windows 7 - 64 bit French ?

‎11-25-2011 04:04 PM

- Windows update - completed

- Hp diagnostik - found printer, found internet, download installation software, but the installation software failed to install printer...

0
Reply
0
Please use plain text.
 
Jocelyn100 Honor Student
Honor Student
Jocelyn100
Posts: 3
Registered: ‎11-25-2011
Message 3 of 3 (118 Views)
Report Inappropriate Content

Re: Installation Error // 8500A // Windows 7 - 64 bit French ?

‎11-25-2011 05:10 PM

- Disable startup services, and try installation, failed

0
Reply
0
Please use plain text.