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Re: LASERJET PRO M1536DNF - Problem with send spool (168 Views)
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HP
pcwizard
Posts: 10,234
Registered: ‎12-31-2009
Message 11 of 16 (168 Views)

Re: LASERJET PRO M1536DNF - Problem with send spool

Hi WillBTech,

 

So on the printer running 6122010 firmware you are able to start typing in the second fax number while the first fax is still sending?

 

Check the Fax settings on the back of the config page for each machine to see if they are setup the same?

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WillBTech
Posts: 9
Registered: ‎10-14-2009
Message 12 of 16 (156 Views)

Re: LASERJET PRO M1536DNF - Problem with send spool

I checked the fax settings on the config print-out.  I changed some to make everything equal, then unplugged the fax machine and plugged it in to make sure I had a cold boot. 

 

It still will not spool faxes.

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HP
pcwizard
Posts: 10,234
Registered: ‎12-31-2009
Message 13 of 16 (153 Views)

Re: LASERJET PRO M1536DNF - Problem with send spool

Hi WillBTech,

 

I will check my unit here to see if i have the same issue. I will get back with you in the next couple days.

I am an HP employee.

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HP
pcwizard
Posts: 10,234
Registered: ‎12-31-2009
Message 14 of 16 (148 Views)

Re: LASERJET PRO M1536DNF - Problem with send spool

Hi WillBTech,

 

Update: The printer will do spooling while the first fax is sending. Here is what I found out. When the first fax is in the process of being sent I typed in the second number, and then hit the Send fax button. The catch I noticed is that you can't see the numbers you are typing for the second fax as the screen is showing sending fax. Once the first fax has finished the printer will return to the home screen, and then a short time later will start sending the second fax which was typed in while the first one was sending. The down fall of this is you will need to make sure you type the second fax number without making errors. Let me know if you have the same experience?

I am an HP employee.

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Top Student
WillBTech
Posts: 9
Registered: ‎10-14-2009
Message 15 of 16 (146 Views)

Re: LASERJET PRO M1536DNF - Problem with send spool

I'll be darned.  It does work.  Of course, this is very problematic, because you won't know if you have typed in an incorrect fax number until you get an error report -- assuming your incorrect number doesn'[t dial somebody elses fax machine.  Then you may never know!

 

But thanks for your diligence on this.

 

I hope this behavior is corrected in the next firmware release.  Do you think that would be possible?

 

 

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HP
pcwizard
Posts: 10,234
Registered: ‎12-31-2009
Message 16 of 16 (140 Views)

Re: LASERJET PRO M1536DNF - Problem with send spool

Hi WillBTech,

 

Thank you for the update. Glad to hear this worked for you. Have a wonderful day.

I am an HP employee.

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