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Re: LaserJet 1022n Windows 7 64-bit Installati
Hi SlowAndSteady,
First, you should download and install the drivers found here (may already be what you are trying to install):
If you are still having an issue with your computer not recognizing the printer, try the troubleshooting steps listed here:
If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution
On my win7 64 bit system, I have tested the drivers posted on the hp.com site and they load and print a test page as well as from Excel and Word.
The link is here: LJ 1022 driver
Steps to load:
1. Download driver
2. Click Run
3. Click "I accept" check box then the next button.
4.Plug in USB cable when the Connect via the USB port screen comes up. You should get the pop up in the bottom right hand screen that says: "Installing device driver software"
5. When pop up disappears, drivers have been loaded, cancel out of ALL remaining screens and the pop up that ask if you are sure you want to cancel.
6. Go to Devices and Printers folder
7. Look for HP LaserJet 1022 printer (should have green check mark on it)
8. Driver has been successfully loaded.
Make sure all previous attempts have been deleted from device and printer folders AND you have rebooted your computer.
First, thank you all for being patient with me as I try to resolve this issue. Here is the resolutions (you have 3 options)...
1. The drivers posted on hp.com do work. We have been tested them all week, on several different test systems and have been able to get them to load and print every time successfully in both the 32 and 64 bit environment,
2. I have created a document (see attached) that has 3 different install methods. Again, these install methods have been tested several times this week on several different system and all have worked successfully, both in printing test pages and in printing from Word, in the 32 and 64 bit environments.
3. If you have downloaded drivers from different languages and you want to clean them off your system, you will need to delete everything that has LJ1020 or LJ 1022 associated with it. This means removing everything from the driver store and from all HP folders. You will need to look in your Print Server Properties (at the top of your device manager, make sure you have at least one driver with a green check mark on it and it isn't the LJ1022 so you can see the Print Server Properties) and delete the driver and package from here. As well as delete the LJ1022 folders from your C://Program files and your recycle bin. Then make sure your reboot your computer BEFORE you try and reinstall anything. You may have to do this a couple of time before everything is off your system
