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Re: Laserjet 1022 cannot complete driver install for Windows 7. Install not recognizing usb (4398 Views)
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Master's Graduate
AuntieEm
Posts: 845
Registered: ‎04-21-2011
Message 11 of 69 (4,675 Views)

Re: Laserjet 1022 cannot complete driver install for Windows 7. Install not recognizing usb

First, thank you all for being patient with me as I try to resolve this issue. Here is the resolutions (you have 3 options)...please don't shoot the message :smileyhappy:



1. The drivers posted on hp.com do work. We have been tested them all week, on several different test systems and have been able to get them to load and print every time successfully in both the 32 and 64 bit environment,



2. I have created a document (see attached) that has 3 different install methods. Again, these install methods have been tested several times this week on several different system and all have worked successfully, both in printing test pages and in printing from Word, in the 32 and 64 bit environments.



3. If you have downloaded drivers from different languages and you want to clean them off your system, you will need to delete everything that has LJ1020 or LJ 1022 associated with it. This means removing everything from the driver store and from all HP folders. You will need to look in your Print Server Properties (at the top of your device manager, make sure you have at least one driver with a green check mark on it and it isn't the LJ1022 so you can see the Print Server Properties) and delete the driver and package from here. As well as delete the LJ1022 folders from your C://Program files and your recycle bin. Then make sure your reboot your computer BEFORE you try and reinstall anything. You may have to do this a couple of time before everything is off your system

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as Accepted Solution

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Student
ThisIsNotDan
Posts: 1
Registered: ‎04-02-2012
Message 12 of 69 (4,633 Views)

Re: Laserjet 1022 cannot complete driver install for Windows 7. Install not recognizing usb

Just created this account to say that I also had this problem, and method 3 on your attached document solved it perfectly (also to give you kudos). Thank you!
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Student
Oracus
Posts: 2
Registered: ‎04-13-2012
Message 13 of 69 (4,501 Views)

Re: Laserjet 1022 cannot complete driver install for Windows 7. Install not recognizing usb

Hi,

Again, had been stumped for a good half hour before googling and coming across this - seems something is playing up in the installation of these on Win7 at the moment - either way - your guide worked using option 3.

Thanks for the help!

Os` =D

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Student
Scienty
Posts: 1
Registered: ‎04-21-2012
Message 14 of 69 (4,416 Views)

Re: Laserjet 1022 cannot complete driver install for Windows 7. Install not recognizing usb

LaserJet 1022 Installation Problem - USB Not Recognised

 

After downloading the latest 1022 Windows 7 package, during the installation it stops at USB connect stage and does not move a bit even after 1 hour.

 

Please advise furter

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Master's Graduate
AuntieEm
Posts: 845
Registered: ‎04-21-2011
Message 15 of 69 (4,398 Views)

Re: Laserjet 1022 cannot complete driver install for Windows 7. Install not recognizing usb

Please refer to this document for 3 install methods to help with the 1022 install.

 

 

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as Accepted Solution

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Student
Oracus
Posts: 2
Registered: ‎04-13-2012
Message 16 of 69 (4,396 Views)

Re: Laserjet 1022 cannot complete driver install for Windows 7. Install not recognizing usb

As AuntieEM said, if you follow the guide already posted (step 3) it should work fine. Good luck.
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Honor Student
jmwhitco
Posts: 5
Registered: ‎03-15-2012
Message 17 of 69 (4,388 Views)

Re: Laserjet 1022 cannot complete driver install for Windows 7. Install not recognizing usb

Hey, finally got back around to posting. Method 3 of the instructions resolved the issue for me. Thanks.
Posted from Apple iPad
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Student
Alex17
Posts: 1
Registered: ‎05-22-2012
Message 18 of 69 (3,795 Views)

Re: Laserjet 1022 cannot complete driver install for Windows 7. Install not recognizing usb

Option 3 worked for me. I have two of these - both on Windows 6 64-bit computers. After trying everything else, your third method finally worked.


Thank you very much!

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Honor Student
iq201
Posts: 3
Registered: ‎05-29-2012
Message 19 of 69 (3,628 Views)

Re: Laserjet 1022 cannot complete driver install for Windows 7. Install not recognizing usb

Method 3 from the pdf above worked. By the way, I had a hell of time finding this solution to this problem that shouldn't be there in the first place. My journey included buying two identifical computers from Costco and trying the driver on each computer. I returned those computers and bought a different brand. I called tech support on all the computers I bought with this problem. Nobody could solve it.

 

Does anybody know if this problem would have happened on a Mac? If not, I will be replacing my computers with Macs. The time I spent on solving this problem is worth more than the price of a Macbook Air.

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Honor Student
iq201
Posts: 3
Registered: ‎05-29-2012
Message 20 of 69 (3,626 Views)

Re: Laserjet 1022 cannot complete driver install for Windows 7. Install not recognizing usb

Also, is there a way to move that pdf to the top of this thread, or maybe to the home page of the entire HP website???

 

I'm kidding (a little). It's just that the initial "solutions" in this thread almost caused me to throw my HP printer through the window.

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