HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

M3035 MFP 49.FF81 Error Code (3841 Views)
Reply
Reply
Topic Options
jjjmills Student
Student
jjjmills
Posts: 3
Registered: ‎02-28-2012
Message 11 of 12 (813 Views)
Report Inappropriate Content

Re: M3035 MFP 49.FF81 Error Code

‎03-28-2012 10:35 AM

So my tinkering with the internal HD solved nothing. In the meantime, HP sent me an email telling me that my case was magically closed. I had to call back today, open a new case, and jump through a few hoops before the final resolution: HP is sending out a technician to replace the faulty hard drive. The HP rep told me today that this is a known problem with these particular Western Digital hard drives in this particular model of HP Laserjets and that they are doing their best to replace all of the WD HDs in the M3035s out there.

 

Problem finally solved.

0
Reply
0
Please use plain text.
 
bvlatona Honor Student
Honor Student
bvlatona
Posts: 3
Registered: ‎03-26-2012
Message 12 of 12 (774 Views)
Report Inappropriate Content

Re: M3035 MFP 49.FF81 Error Code

‎03-29-2012 11:43 PM

My replacement drive arrived today, I will be replacing the faulty, this should fix it. I also update the firmware however after 2 hour the 49.FF81 Error Code appeared.

 

I will update tomorrow to let you know the results of swapping out the drive.

0
Reply
0
Please use plain text.