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Re: My hp officejet pro 8500 wireless installed but not seen (79 Views)
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steinbergben Student
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steinbergben
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Registered: ‎09-21-2011
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My hp officejet pro 8500 wireless installed but not seen

‎09-21-2011 11:52 PM

My 8500 A909 installed in the wireless network but not seen in my laptop (win 7). Network installation through the printer pannel worked fine. Also, my laptopwireless connection works fine. It seems that the network can't "see" the printer. 

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Tutor hitman928 Tutor
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hitman928
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Registered: ‎04-08-2010
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Re: My hp officejet pro 8500 wireless installed but not seen

‎09-21-2011 11:57 PM

Hi steinbergben,

 

Thanks for your post.

 

You can try to use the diagnostic tools to help you troubleshoot. 

 

http://www.hp.com/go/tools 

 

Regards,

NL

Although I am a HP employee and I speak for myself and not for HP.
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steinbergben Student
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steinbergben
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Re: My hp officejet pro 8500 wireless installed but not seen

‎09-22-2011 12:32 AM

Thanks NL, but it didnot work. Got instructions to install another driver, but windows coulnot complete installation. BTW: my ALREADY INSTALLED driver is updated (I got this info when I run HP update)

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