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My new Laserjet Pro M1217 MFP reports a 10.1000 Supply Memory whenever I reboot it. Would tou know (585 Views)
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Student
Shelway
Posts: 2
Registered: ‎12-19-2011
Message 1 of 4 (585 Views)

My new Laserjet Pro M1217 MFP reports a 10.1000 Supply Memory whenever I reboot it. Would tou know

Whenever I cold Boot my Laserjet Pro M1217 MFP it displaces "10.1000 Supply Memory Error' and when I select 'OK' it becomes just 'Supply Memory Error'.  Does anyone know where in this printer are the memory chip(s) because I read that removing and putting back the chip(s) will cure this problem. 

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Intern
Liu_Leo
Posts: 32
Registered: ‎01-11-2012
Message 2 of 4 (510 Views)

Re: My new Laserjet Pro M1217 MFP reports a 10.1000 Supply Memory whenever I reboot it. Would tou kn

the memory chips are inside component of the printer, which is not allowed for end-user to touch.

 

I think your error is on supply side, are you using HP geniune supply or non-HP supplies? None-hp supplies used to give such kind of error message, but will not prevent end-user to use it, simply click "OK" after seeing the messsage, it will allow you to get printer into ready state and functioning well.  


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Student
cruzin221
Posts: 3
Registered: ‎02-14-2013
Message 3 of 4 (89 Views)

Re: My new Laserjet Pro M1217 MFP reports a 10.1000 Supply Memory whenever I reboot it. Would tou kn

I have the same problem and its new from the box therefore the toner better not be the issue.

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Student
cruzin221
Posts: 3
Registered: ‎02-14-2013
Message 4 of 4 (86 Views)

Re: My new Laserjet Pro M1217 MFP reports a 10.1000 Supply Memory whenever I reboot it. Would tou kn

ok...found the issue. there's a little orange tab on the toner that isn't easy to see. I removed all the other tabs and ribbons and such but missed this little one. I'm now good to go.
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