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12-19-2011 06:49 PM
Whenever I cold Boot my Laserjet Pro M1217 MFP it displaces "10.1000 Supply Memory Error' and when I select 'OK' it becomes just 'Supply Memory Error'. Does anyone know where in this printer are the memory chip(s) because I read that removing and putting back the chip(s) will cure this problem.
01-11-2012 11:44 PM
the memory chips are inside component of the printer, which is not allowed for end-user to touch.
I think your error is on supply side, are you using HP geniune supply or non-HP supplies? None-hp supplies used to give such kind of error message, but will not prevent end-user to use it, simply click "OK" after seeing the messsage, it will allow you to get printer into ready state and functioning well.
I am an HP employee.
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02-14-2013 06:11 PM