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Re: Need Host Cartridges not shipped with new printer (100 Views)
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Student
katrina2u
Posts: 1
Registered: ‎09-20-2011
Message 1 of 2 (122 Views)

Need Host Cartridges not shipped with new printer

[ Edited ]

Due to illness, new printer HP Photosmart 3210 All-in-One remained in shipping box until last week.  Trying to set it up, there were no ink cartridges shipped with it.  I put in HP Cartridges that I had purchased, and it will not initialize.  States wrong cartridges, needs ink cartridges shipped with printer to initialize.  How can I get those cartridges.  I realize it is out of warranty, but there must be some way I can get those cartridges -- do you sell them?  Where can I get some.  Paying as much as I did for this printer, to have it remain useless because of a missing item that should have been with it goes way beyond upsetting.  Please help me get some cartridges so it can initialize and be used for the first time.  Thank you.

 

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Moderator
SedonaF
Posts: 1,533
Registered: ‎02-15-2011
Message 2 of 2 (100 Views)

Re: Need Host Cartridges not shipped with new printer

Hello katrina2u,

Welcome to the HP Consumer Support Community.

I apologize for the inconvenience, but this is a peer-to-peer community for customers to connect and share solutions regarding their HP products. It is not a venue to contact HP directly. If you have additional or direct feedback for HP about their products or services, please use the link below for alternate contacts.

http://www8.hp.com/us/en/hp-information/summary/ww-contact-us.html

If you have other questions and concerns about using the forum, please feel free to send me a private message.

Thank you.

 



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