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New OfficeJet 6500 prints dull blacks and fuzzy text (632 Views)
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superlight Honor Student
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superlight
Posts: 4
Registered: ‎08-13-2009
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New OfficeJet 6500 prints dull blacks and fuzzy text

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‎08-13-2009 03:40 PM - edited ‎08-13-2009 09:13 PM

Out of the box my OfficeJet 6500 prints a light black text and the text is not crisp. The Print Quality Diagnostic Report is perfect. I am printing from Excel and the "User Guide" PDF for the printer. I am also setting the print quality in the print dialog box at the highest setting. Does the printer have a draft setting that could be overriding the settings from the applications?

 

I also want to ad that I am printing from 2 different Apple computers or MACs and have the problems from both PCs. 

Message Edited by superlight on 08-13-2009 09:13 PM
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