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New wireless printer not recognised by notepad (99 Views)
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josette Honor Student
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josette
Posts: 3
Registered: ‎01-12-2012
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New wireless printer not recognised by notepad

‎01-12-2012 01:05 AM

Hi. I have a Samsung N110 notebook runnning Windows XP but it does not have a CD/DVD drive. I bought a Photosmart 5510e-all-in-one-series wireless printer which is not recognised by my notepad.  I downloaded the software for the printer from hp.com/support as advised and it saved in my downloads file.  I then ran this to set up the printer.  The printer shows as connected with a good signal but when I tried to print nothing happened.  I looked in the control panel at printers on my notepad but it does not show the icon and when I tried to add printer it didn't have an option for a wireless only USB printers.  I am not technical and have done all I can think of - please can anyone help me in laymans language what I need to do.

 

I also ran this on my desktop computer using the disc and it set up immediately.

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