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No FAX printer driver for J6480 under Windows XP Home (127 Views)
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Honor Student
RichardCooke
Posts: 2
Registered: ‎11-19-2011
Message 1 of 1 (127 Views)

No FAX printer driver for J6480 under Windows XP Home

I got the "printer" and "scanner" part to work wirelessly just fine.

 

But I wanted to set up FAX saving on my computer and noticed in HP Solution Center, under SETTINGS, there were no options below "FAX:".  Then I noticed there was no "fax" printer, just the page printer.  My Win 7 machine has 2, the second has "FAX" in its name.  So I assume there should be two.

 

I found a post that said to instasll with the printer on USB to get the FAX driver.  Then unplug and change the port back to TCP.

 

I deleted my previous printer.  Jacked in the USB cable, and it auto-installed a page printer.

 

I deleted that, tried again running the latest FULL driver updater, pressed ADD DEVICE, plugged in the printer when it said to.  And got just ONE page printer!

 

Argh.

 

What am I doing wrong?


Regards,
Richard Cooke,
Turnkey Automation Inc.
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