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No Scanning -- Install Error (129 Views)
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abhotbird7 Student
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abhotbird7
Posts: 1
Registered: ‎04-09-2011
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No Scanning -- Install Error

‎04-09-2011 01:57 PM

I'm running Windows 7 Home Premium, 64bit.  I installed and reinstalled the latest Full version of the printer software from the HP site.  I did that 3 times, and the scanning still does not work.  The error message is as follows:

HKLM\SOFTWARE\Hewlett-Packard\Install\{868EA922-5675-4E91-BDA6-BB0F923C5EF}, error=2

We need a dat file to run

Cannot find autorun.inf

HKLM\SOFTWARE\Hewlett-Packard\Install\{9D6C64CC-EA60-47A6-9C97-82C382EDAE}, error=2

Error message received

ModuleX:\InternetUtil.dll failed to register

HRESUI-2147220472

\RulesEngine.dll

\HPeDiag.dll

\HPScripting.dll 

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