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Re: OJ8600 on a WAN/Win 2008 64 bit terninal server (355 Views)
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Top Student
Garmento
Posts: 7
Registered: ‎06-22-2009
Message 1 of 7 (380 Views)

OJ8600 on a WAN/Win 2008 64 bit terninal server

BHello,

 

Have installed two OJ8600 on a WAN/Win 2008 64 bit terninal server.  Everything works ok. When a RDP user goes to Start/HP Scan they see a dialog box with two OJ/s listed.  However they are named "Hp OfficeJet Pro 8600 (Net)" and "Hp OfficeJet Pro 8600 (Net) #2"  So the user  standing in front of the 8600 does  not know how to pick,  one is in front of him and the other is 40 miles away.

 

HP dialog.jpgHow do I make these machine names user friendly? Thank you.

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pcwizard
Posts: 10,438
Registered: ‎12-31-2009
Message 2 of 7 (368 Views)

Re: OJ8600 on a WAN/Win 2008 64 bit terninal server

Hi Garmento,

 

Have you tried renaming the printer under printer properties?

 

1.jpg

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Top Student
Garmento
Posts: 7
Registered: ‎06-22-2009
Message 3 of 7 (362 Views)

Re: OJ8600 on a WAN/Win 2008 64 bit terninal server

Thanks for your reply.  I have done as you suggest and it has not altered the problem.  We have two 6500's I would like to replace with 8600's which would only make this problem worse.  If you can come up with a solution I would be very appreciative and give you kudos and a "problem solved."

 

Thank for you help.

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pcwizard
Posts: 10,438
Registered: ‎12-31-2009
Message 4 of 7 (359 Views)

Re: OJ8600 on a WAN/Win 2008 64 bit terninal server

Hi Garmento,

 

Try remaning the printer in the printer folder.

 

1.JPG

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Top Student
Garmento
Posts: 7
Registered: ‎06-22-2009
Message 5 of 7 (355 Views)

Re: OJ8600 on a WAN/Win 2008 64 bit terninal server

I have done that as well. No dice.
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pcwizard
Posts: 10,438
Registered: ‎12-31-2009
Message 6 of 7 (337 Views)

Re: OJ8600 on a WAN/Win 2008 64 bit terninal server

[ Edited ]

Hi Garmento,

 

The only other way I think you may change how they are identified is by using the printers EWS - Embedded Web Server. Type the IP address of the printer in the address bar of IE, and then change the Host name assigned to each printer. Let me know if this works?

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pcwizard
Posts: 10,438
Registered: ‎12-31-2009
Message 7 of 7 (325 Views)

Re: OJ8600 on a WAN/Win 2008 64 bit terninal server

Hi Garmento,

 

Follow the steps in the attached PDF.

 

Here is the url for 32 bit. http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-97860-2&cc=us&dlc=en&lc=en&...=

 

Here is the url for 64 bit http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-97864-2&cc=us&dlc=en&lc=en&...=

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
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