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Re: Office Jet 7510 (44 Views)
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Honor Student
cptmgt
Posts: 4
Registered: ‎08-10-2012
Message 1 of 4 (69 Views)

Office Jet 7510

HP sold me a replacement for my old PSC 1210 and promised me a 1+2 year warranty on the reconditioned 7510 for an additional $19.

 However, HP reneged on the promise of the warranty and sold the 7510 without warranty. Therefore, I will refuse delivery on the printer and charge back the $159 I paid for the printer + warranty.

 

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HP
pcwizard
Posts: 10,234
Registered: ‎12-31-2009
Message 2 of 4 (44 Views)

Re: Office Jet 7510

Hi cptmgt,

 

I saw your post and forwarded it to the right people for their review. You should hear back from someone shortly.

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
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Honor Student
cptmgt
Posts: 4
Registered: ‎08-10-2012
Message 3 of 4 (36 Views)

Re: Office Jet 7510

Hi PC Wizard:

 Thanks for forwarding the information to HP. However, I have not heard back from the Company.

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HP
pcwizard
Posts: 10,234
Registered: ‎12-31-2009
Message 4 of 4 (32 Views)

Re: Office Jet 7510

Hi cptmgt,

 

I informed them late last night, so I would expect your should hear something sometime today. Have a wonderful weekend.

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
Please use plain text.