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Re: Office Jet J4680 missing driver or corrupted driver How do I fix this? (105 Views)
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Top Student
Lynnspeedy1943
Posts: 6
Registered: ‎02-16-2012
Message 1 of 5 (135 Views)

Office Jet J4680 missing driver or corrupted driver How do I fix this?

When I bought the printer I was using Windows Vista, now I have Windows 7 it worked when I first installed it on Windows 7 but all of a sudden it had a missing or corrupted driver. I can scan with windows paint but that is the only way it will scan. Why can't they fix this problem.

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Associate Professor
RobertoR
Posts: 2,242
Registered: ‎11-22-2011
Message 2 of 5 (111 Views)

Re: Office Jet J4680 missing driver or corrupted driver How do I fix this?

Hi Lynnspeedy1943

 

Hope you are doing well and sorry that you experienced this issue; 

 

Are you still experience this issue?

If you are, I will do my best to assist you.

 

 Try this 1st HP Printer Install Wizard,

If you are not experiencing this issue any longer you may disregard this post, although I will appreciate if you can take I little bit of your time and let me know.

 

Hope it helps;

RobertoR

 

 

 

You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance! :smileyvery-happy:
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Top Student
Lynnspeedy1943
Posts: 6
Registered: ‎02-16-2012
Message 3 of 5 (108 Views)

Re: Office Jet J4680 missing driver or corrupted driver How do I fix this?

I tried everything that I could find but the only thing that work at that point was the corporate copy and that fixed it. 

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Associate Professor
RobertoR
Posts: 2,242
Registered: ‎11-22-2011
Message 4 of 5 (105 Views)

Re: Office Jet J4680 missing driver or corrupted driver How do I fix this?

Hi again Lynspeed1943

 

You solved the issue by using a corporate Copy ? And your device is working if that is the case than thanks for replying back and very Glad that your device is Working

 

 

 

Best of Luck:

RobertoR

You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance! :smileyvery-happy:
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Top Student
Lynnspeedy1943
Posts: 6
Registered: ‎02-16-2012
Message 5 of 5 (99 Views)

Re: Office Jet J4680 missing driver or corrupted driver How do I fix this?

Yes it is working thanks.

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