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OfficeJet 8500 Wireless Install keeps locking up (340 Views)
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Student
bumpyvt
Posts: 1
Registered: ‎04-08-2010
Message 1 of 1 (340 Views)

OfficeJet 8500 Wireless Install keeps locking up

Have attempted to install the software several times and it keeps locking up in step 3 of 4. Needless to say I am really frustrated and very unhappy. I have disabled my Norton Anti-Virus as recommended and even shut down my firewall after disconnecting from my DSL. I have set it up as a network printer on the wireless router in my office, and it actually printed a screen capture for me, but my computer locked up shortly thereafter. Once again I was forced to shutdown and reboot. Of course when I reboot HP has to run a clean up and deletes the install forcing me to reboot again. i am getting F"N tired of this. Any suggestions?

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