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Re: OfficeJet v40 problem with Windows 7/64bit (1487 Views)
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Walt_Dianne Honor Student
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Walt_Dianne
Posts: 3
Registered: ‎01-11-2011
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OfficeJet v40 problem with Windows 7/64bit

‎01-11-2011 12:59 PM

I have a new notebook with Windows 7 64bit OS. When I install an older OfficeJet v40 all-in-one printer, I have problems printing. In earlier posts some have suggested that I change the printer setup to "Print after last page is spooled". This works, sort of. After printing the document, the print que showes an error code and I must clear the que, turn off the printer and then turn it back on again inorder to print the next document.  I have gone to the HP site to download the latest driver but this did not help as it was the one I was currently using. I also noted the message that a new driver was being prepared for "older" model OfficeJet printers for the end of January 2010 (I hope this was a typo and they meant 2011).

 

I wanted to see if there were other suggestions.

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Teacher Teacher
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SophiaS
Posts: 166
Registered: ‎10-16-2009
Message 2 of 2 (1,487 Views)
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Re: OfficeJet v40 problem with Windows 7/64bit

‎01-11-2011 06:02 PM

Here are instructions to enable you to use what HP released for Win 7.

Click this link for Instructions to use

 

HP is not working on updated drivers that you should wait for.

 



If I have helped you solve your issue please mark it as solved .....

(I am an HP employee)
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