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01-11-2011 12:59 PM
I have a new notebook with Windows 7 64bit OS. When I install an older OfficeJet v40 all-in-one printer, I have problems printing. In earlier posts some have suggested that I change the printer setup to "Print after last page is spooled". This works, sort of. After printing the document, the print que showes an error code and I must clear the que, turn off the printer and then turn it back on again inorder to print the next document. I have gone to the HP site to download the latest driver but this did not help as it was the one I was currently using. I also noted the message that a new driver was being prepared for "older" model OfficeJet printers for the end of January 2010 (I hope this was a typo and they meant 2011).
I wanted to see if there were other suggestions.
01-11-2011 06:02 PM
Here are instructions to enable you to use what HP released for Win 7.
HP is not working on updated drivers that you should wait for.
If I have helped you solve your issue please mark it as solved .....
(I am an HP employee)