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11-02-2009 07:18 PM
When trying to connect my wireless version Officejet 6000 to the wireless network it fails. Following the instructions through to end and restarting, the printer does not connect. I have uninstalled, re-installed, and still does not connect. I have used the uninstall *.bat files, restarted, re-installed,and still unable to connect to wireless. The wireless router is a Linksys WRT150N, the HP laptop has Vista Home. The SSID is broadcast, the security is WEP, and no MAC filtering is used. The system is protected by McAfee Security Suite. I have tried turning off the firewall during installation. After 6 hours, multiple uninstalls, restarts, and re-installs, I was only able to get the USB and direct Ethernet methods to work. I have searched forums and did not see this type of problem. I downloaded the complete install software from HP and tried it also, same results.
01-17-2010 12:19 PM
I sent the first E609n back had the same problem. Just got the second one and having the same problem as you. 6 chats with New Deli support and one phone call to ND support they are sending me a new driver disk. Seams to hang on file HPZnui40.exe file using 50% of cpu (task mgr) which is a HP user interface install file. HP DV5z laptop and win7 home premium. Ethernet and USB print fine but can't find the printer on the network wirelessly.
01-17-2010 12:32 PM
I found that I was in a high density WI-FI location - over 20 wireless access points nearby. Many were without security and I might have been trying to connect to someone else's router. The use of default SSID and passwords can cause confusion. To solve my problem, I used the wired connection, accessed the printer via its IP address and verified all settings, etc.
When I used this method, I was able to install wired, wireless, and USB.
Hope this helps. Since then, the e609N has worked as designed.
01-17-2010 01:10 PM
also I am getting a HPSETUP signal from the e609n that shows up on available networks . Is that preventing it from joining my infrastructure network ? If so how do you switch the printer to send the proper signal to the router?
01-17-2010 01:55 PM
I set up this e609N for a client. I do not have it available for checking or duplicating what you are saying. When I installed it wired - ethernet cable to router from printer it worked. Then I accessed the printer via its IP address - http://192.168.1.1 or whatever your network assigned to the printer on your network. Then I could see the settings or verify them with the printout. I don't have the instructions before me and it has been awhile.
05-15-2011 09:44 AM
The network config page indicates that it is offline no active connection URL Firmware and hostname serial number set no admin password. no link config everery other status enableled.