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Officejet 8500 Installation error 1603 (1984 Views)
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Honor Student
cjbb13
Posts: 2
Registered: ‎10-19-2009
Message 1 of 2 (1,984 Views)

Officejet 8500 Installation error 1603

[ Edited ]

Hello everyone, I'm trying to install the software for the officejet 8500 a909n on my bosses computer and about 94% it says Invalid drive Z: then gives out loads of info which at the end says exit code 1603.

 

Why would it be trying to install on the Z: drive (which is a server in a different room, but still on the network) instead of the C: drive on his computer like I want it to?

 

Or isn't that what it's trying to do?

 

The bosses computer is running Vista if that helps.

 

I tried the work around on the support and troubleshooting page for the 1603 error for it and it still doesn't seem to work.

 

It installed fine on the computers with XP and the brand new computer which has Vista

Message Edited by cjbb13 on 10-19-2009 06:28 PM
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Honor Student
cjbb13
Posts: 2
Registered: ‎10-19-2009
Message 2 of 2 (1,966 Views)

Re: Officejet 8500 Installation error 1603

 Error Situation Code: 01570680

 

+00000000000092446720|s|

Now Launching =X:\hpzms101.exe-mnetdevicemanager01

"-*".\autorun_network.inf" "-networkonly"

-1XXX -f "X:\hpwins22.dat" -Validate No at " -Validate No error message received

Invalid drive Z:\

X:\ Network.msi failed with return code 1603

MSIInstall() failed with 1603

Exit Code = 1603

 

Before this screen it just comes up with Error Invalid Drive Z:\

 

Does anyone have any ideas please?

Thanks for any help you can give.

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