Officejet Pro 8500 (A909g) - Outgoing email profile setup.

[Groover]

Hi, I've just purchased one of the above, and I'm very happy with it. 

All seems to have gone well, but my only question is about the 'scan to email' setup.  Although I can set this so it works fine, I have not worked out how to have more than one outgoing email profile setup.  Is this possible at all?

Ideally, I would like each employee to be able to use 'scan to email' by selecting their own profile on the 8500 and have the scan/email originate from thier own email address rather than one 'company' account...

Thanks, and I look forward to any help with this,

Groover.

[DexterM]

I don't think this is possible. The printer allows only 1 email account to use for scanning and faxing purposes.

Though, this is a pretty good idea, and might be worthy of implementation in future models. But I'm not sure how many people would actually find this useful.

[Groover]

Thanks for the quick reply DexterM.

I was hoping this wasn't the case and I was missing something obvious, alas no.

Is this something that could be implemented via software (driver) on the A909g at a later date, or isn't the hardware up to it do you know?

[DexterM]

Don't think if a software update will help. A Firmware update might add the feature, but it depends on the demand for such a feature. In my opinion, it's unlikely that such a feature will be added to this printer.

[Groover]

Ah, shame.

Again, thanks for your help.

Thread closed.

[Wi-Fi-Guy]

Actually, you can have multiple outgoing email accounts setup for the Officejet Pro 8500.  For example, I have three profiles setup on my prototype 8500.

To set this up, open the printer's internal web page and select Scan to Email Setup and then Outgoing Email Profile Setup.

[Groover]

Hi Wi-Fi-Guy,

Strangeley, this is exactly how I tried adding the extra profiles.

Every time I  select the 'Add Outgoing E-mail Profile' button and then fill in the appropriate details, these then overwrite the existing profile leaving only one to use.

Any pointers?

Thanks,

G.

[Wi-Fi-Guy]

I'm wondering if my prototype Officejet Pro 8500 is running different firmware.  Here's a screen shot showing my setup with three different email profiles:

Does this look like your page from the printer's internal web page?

[Groover]

Hi again,

Thanks for the reply.

The page itself does look identical to that, but when I click on the green 'Add outgoing e-mail profile' button, enter a new profile and then click on the 'test and save' button, it overwrites the existing profile instead of adding a new one.

Any ideas what might cause this?

Thanks,

G.

[Wi-Fi-Guy · Accepted solution]

What browser are you using (IE 8, Firefox, Chorme, etc)?  Can you try a different one?