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PhotoSmart Plus wiresless set up issue (35 Views)
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swsmithjr Student
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swsmithjr
Posts: 2
Registered: ‎01-11-2012
Message 1 of 2 (35 Views)
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PhotoSmart Plus wiresless set up issue

‎01-11-2012 06:44 PM

I have just purchased a Photosmart Plus B210a and it will not connect to our wireless network. I have run the wireless network test report as instructed. It says that MAC address filtering may be enabled on our wireless router. I have checked our wireless router settings a MAC address filtering is disabled. Also, in the diagnostoc summary it lists No Filtering but states failed but it is not clear ifthis is connected to  the MAC address filtering issue.

 

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Distinguished Professor Distinguished Professor
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DexterM
Posts: 4,501
Registered: ‎11-17-2008
Message 2 of 2 (27 Views)
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Re: PhotoSmart Plus wiresless set up issue

‎01-12-2012 01:59 AM

Hi. How far is the printer from your router? Is there any physical obstructions between them? Are the printer and the router in different rooms? Is your printer on WEP or WPA encryption?
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