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Re: Photosmart 110 - only 80% of page prints (55 Views)
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RNRN2007 Student
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RNRN2007
Posts: 3
Registered: ‎04-10-2012
Message 1 of 6 (79 Views)
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Photosmart 110 - only 80% of page prints

‎04-10-2012 06:50 AM

Lately, while printing... only 80% of my page prints and the printer pauses and I have to turn the printer off and back on to remove the sheet from the printer.  Can anyone help me?

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pcwizard
Posts: 10,233
Registered: ‎12-31-2009
Message 2 of 6 (58 Views)
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Re: Photosmart 110 - only 80% of page prints

‎04-11-2012 05:41 AM

Hi RNRN2007,

 

What application program are you using when this happens?

 

What happens if you print from Notepad or Wordpad?

 

Run the following utility

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02114788

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
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RNRN2007 Student
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RNRN2007
Posts: 3
Registered: ‎04-10-2012
Message 3 of 6 (55 Views)
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Re: Photosmart 110 - only 80% of page prints

‎04-11-2012 06:19 AM

Hi, I sure will offer Kudos.  Just replying is appreciated.  I am running Mac OSX Lion.  It happens with any item I try to print   PDF's, docs from Pages.  etc.  Not sure the windows utility is going to work here.  

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pcwizard
Posts: 10,233
Registered: ‎12-31-2009
Message 4 of 6 (53 Views)
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Re: Photosmart 110 - only 80% of page prints

‎04-11-2012 06:24 AM

Hi RNRN2007,

 

I am not familiar with Mac as my specialty is PC. What happens if you install the printer on a different Mac computer do you have the same issue?

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
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RNRN2007 Student
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RNRN2007
Posts: 3
Registered: ‎04-10-2012
Message 5 of 6 (51 Views)
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Re: Photosmart 110 - only 80% of page prints

‎04-11-2012 06:48 AM

I just tried printing something from my ipad and it is fine.  It seems only to be happening when I use my MacBook Pro.  Maybe there's something to this.  

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pcwizard
Posts: 10,233
Registered: ‎12-31-2009
Message 6 of 6 (46 Views)
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Re: Photosmart 110 - only 80% of page prints

‎04-11-2012 06:55 AM

HI RNRN2007,

 

Have you tried uninstalling and reinstalling the driver from the HP webpack?

 

http://h10025.www1.hp.com/ewfrf/wc/pfinder?cc=us&dlc=en&lc=en&tool=&query=Photosmart+110

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
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