HP Support Forums
Join in the conversation.
11-05-2009 03:35 PM
11-05-2009 03:42 PM
Correct you can pick your operating system here 32 or 64bit and get the windows 7 driver.
11-05-2009 03:45 PM
I recently upgraded my desktop to Windows 7 and now I can not print any documents. I downloaded the adviser and it said everything is OK. I still can not print. SHould I just unistall all HP items and start over with a new download from HP?
I would suggest deleting the current drivers and download an install the full featured drivers from HP here. I am using these drivers with the Photosmart 2610 connected on the network.
<---- If my answer was helpful please click the "Kudos" star to say "Thank You".
If your problem is solved please click the "Accept as Solution" button ---->
11-05-2009 03:45 PM
These instructions may work for you if you had your printer software installed on Vista, then upgraded to Win7 without removing the old software.
If you have old software, you can find the new software here: http://h10025.www1.hp.com/ewfrf/wc/softwareCategor
Please let me know if this works
If I have helped you solve your issue please mark it as solved .....
(I am an HP employee)
12-02-2009 11:39 AM
12-02-2009 02:54 PM
Ok I did some searching on microsofts web site and fond the same issues there in a tech forum. They said this is the fix. I will give it a try when I get home tonight! They think it was from a Office 200t update that caused the issue.
Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic
Look for the "ImagePath"key in the righthand pane. If it's not there, add it as follows:
Right click in the right hand pane, click on "New" and then select "Expandable string value".
Give it the name "ImagePath".
Double-click on this new value and entered the string "%SystemRoot%\system32\spoolsv.exe" in the Value Data field.
Closed regedit and the restarted the machine.
I hope it works for everyone!
12-03-2009 08:00 AM
12-03-2009 08:25 AM
So now I got mad, I uninstalled the printer for the 5th time and this time instead of letting Windows install the printer I did a manual install and it is working. I didn't use a new driver from HP I just picked my printer out from the list in Windows 7 and I am printing.
01-12-2010 08:40 PM
I downloaded the driver from the following URL:
in the page, the download link is:
However, when I run the exe, it says corrupted. I tried many times for the past week. same error.
I have photosmart 2610 and windows 7.
06-14-2010 11:18 AM
the first thing you need to do is configure your firewall. Try adding c:\windows\system32\svchost.exe to allow connections to the network. This helped solve the problem for me.