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Re: Photosmart 5515 shows as a scanner in Windows 7 Devices and printers (146 Views)
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Honor Student
Baddowman
Posts: 2
Registered: ‎04-25-2012
Message 1 of 4 (183 Views)
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Photosmart 5515 shows as a scanner in Windows 7 Devices and printers

Product Photosmart 5515-B111H (CQ183B) operating on Windows 7 PC . Software appears to have loaded ok . When install window appears the USB and alternative connections are shown , USB was selected but on next screen the connection did not appear.  When I looked at Devices and printers from the start screen , the 5515 appears as a scanner without printer attributes.  This disappears when the 5515 is unplugged.  How do I connect the printer correctly?

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pcwizard
Posts: 10,228
Registered: ‎12-31-2009
Message 2 of 4 (162 Views)

Re: Photosmart 5515 shows as a scanner in Windows 7 Devices and printers

Hi Baddowman,

 

Follow the document below.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02458337

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
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Honor Student
Baddowman
Posts: 2
Registered: ‎04-25-2012
Message 3 of 4 (146 Views)

Re: Photosmart 5515 shows as a scanner in Windows 7 Devices and printers

I eventually manually installed the printer for direct USB use.

My initial  problem though was installing a USB Network Server system on this Windows 7 PC  so that I can use the same printer on 3 PC's. The other two Windows 7  PC's installed the USB software and installed ok. This HP desktop though never did allow correct operation of the Generic software. I did however install the printer as a networked printer on this HP desktop by using the Add printer flag in Window 7 Devices and Printers . I sucessfully installed it as a TCP/IP LPR printer with the help of the Netgear USB Multifunction Printer Server PS121v2 User Manual. My USB Network server though is a LINDY model No. 42394 .  It was the Launch Network Printer Wizard wich did not open on this HP PC.

I hope this helps others.

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pcwizard
Posts: 10,228
Registered: ‎12-31-2009
Message 4 of 4 (140 Views)

Re: Photosmart 5515 shows as a scanner in Windows 7 Devices and printers

Hi Baddowman,

 

Glad to hear the issue has been resolved. Have a wonderful weekend.

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
Please use plain text.