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12-12-2011 11:38 PM
Its now December 2011 - and Just bought a new Photosmart wireless all-in-one C410. Running under XP and getting the pop up of configuration error for scanner not found several times a day.
Having read other posts here - have not even tried using scanner yet.
Why are HP support not reading complaints from their own suppor forum for a fix?
Anyone have a fix yet???
01-07-2012 01:00 PM
Have XP..... HP will not make any changes to correct problem. My suggestion is to bag HP and go with another printer. This is what happens when a woman tries to run a major company. Here is her statement:
"I am honored and excited to lead HP," Whitman said in a prepared statement. "I believe HP matters -- it matters to Silicon Valley, California, the country and the world."
Apparently it only matters to her pocketbook. This company is in big trouble.
03-07-2012 09:38 AM
ongoing problem trying to scan to computer to e-mail error massage that no scanner is connected have a c309g it worked temporarily to send scan to a desktop file set up by geek squad tried reboot nothing can someone help
03-16-2012 02:07 PM
I felt compelled to respond. I was up all night with the same problem. I am able to use the all-in-one fully (after several attemps at re-loading the software) but could not send the scan to a destination. I wiould follow the prompts and then the file would disappear to no-where. But I read the post on the previous page and it worked!!!
createde the shortcut and now just click on the desktop shortcut and I can scan and send to standard destinations
03-16-2012 02:13 PM
P.S. Thanks BEV!!!