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Photosmart C309a All in one series (121 Views)
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korinagold Student
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korinagold
Posts: 1
Registered: ‎04-07-2011
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Photosmart C309a All in one series

‎04-07-2011 01:10 PM

I have recently moved house and moved my printer. When trying to attach it back to my wireless network it would not find the network, and a Wireless Network Test Report states that "the wireless radio is not functioning" The wireless light is lit on the printer.

 

Can anyone suggest how to solve this problem, please?

 

Korinagold 

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dre1023
Posts: 152
Registered: ‎02-26-2011
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Re: Photosmart C309a All in one series

‎04-08-2011 01:04 PM

you wont be able to fix that coz the test report is that hardware checking mechanism of the printer if it says its not working then there is a problem with your network card of the printer im not sure if its replaceable or not but if your printer is in warranty you might want to call the HP Technical Support so that they can replace it for you.

 

 

hope this information helped you.


Dre
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