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02-10-2012 09:28 PM
1. Product Name and Number
• PhotoSmart C5280
2. Operating System installed (if applicable)
• Windows XP
3. Error message
• <!> Print Cartridge Refer to Printer Documentation
4. Any changes made to your system before the issue occurred
• attempted a print job, printed half and the other half began to print unalligned so i cancelled job. Error message displayed since.
I cannot print now, and this message is continuously displayed.
03-15-2012 02:54 PM
I have this too. I'm using windows7. Was making a photo copy when the "printer cartridge - refer to documentation" message came up. Now can't print or copy.
Has anyone found the cause yet?