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Photosmart C6150 Not recognized in Windows 7 Home Premiun 64-bit (865 Views)
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bob4apples Student
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bob4apples
Posts: 1
Registered: ‎01-30-2010
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Photosmart C6150 Not recognized in Windows 7 Home Premiun 64-bit

‎01-30-2010 04:47 PM

All, 

 

I have a PC which I recently upgraded from Windows Vista Home Premium 64-bit to the corresponding version of Windows 7.  Since the upgrade, I have not been able to get the computer to recognize my Photosmart C6150 AIO printer.  I've downloaded the Windows 7 64-bit drivers from the support site and tried to install them.  The installer gets to the point where it asks how my printer is connected, and I select the wireless option.  The installer then detects the printer and attempts to connect to it, by fails displaying a big red circle which an X in it.

 

I then have the choice of hitting the Retry or Next buttons.  If I hit retry, it repeatedly fails, if I hit next it tells me the printer couldn't be detected. 

 

BTW, I have a PC that was upgraded from 32 bit Vista Home Premium to 32 bit Windows 7 Ultimate and it has no such problem.

 

Any suggestions?

Water hell! If there was beer on Mars, we'd be there already.
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turleym Tutor
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turleym
Posts: 30
Registered: ‎02-01-2010
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Re: Photosmart C6150 Not recognized in Windows 7 Home Premiun 64-bit

‎02-03-2010 08:49 PM

Try this - The fix for me was here, very first entry - http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-and/After-Windows-7-upgrade-Printer-is-inst... .

 

The key is to delete the HP printers showing in the "Installed Printer Drivers" showing in "Printer Server Properties" as indicated.  I am now printing and scanning on a C6180 under Win 7 x64 with the latest HP Full installation

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