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Re: Printer no longer prints
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Printer no longer prints
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01-24-2012 04:34 PM
I have a HP Photosmart D110b printer, Windows XP OS. I am using a HP Pavillion dv7 laptop with Net Gear wireless router. My printer was working just fine but all of a sudden it won't print. When I go through the troubleshooting it ends up telling me that I am in the wrong port. What's up? How do I fix this?
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Re: Printer no longer prints
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01-24-2012 04:43 PM
Hi critical71,
Follow the steps below.
Printing a network configuration page:
Follow these steps to print a network configuration page.
- Touch the button (
) next to the Setup icon (
) in the lower-left corner of the HP product control panel. The Setup menu displays. - Touch the Right Arrow button (
) to scroll through the options and select Wireless , and then touch OK . The Wireless menu displays. - Touch the Right Arrow button (
) to scroll through the options and select Wireless Settings , and then touch OK . The Wireless Settings menu displays. - Touch the Right Arrow button (
) to scroll through the options and select Print Network Configuration Page , and then touch OK . - On the Network Configuration page it will tell you what the IP address of the printer is
- Open Printers and Faxes
- Right click on the Printer, and then click Properties
- Click on the Ports tab, and make sure that the printer is on the port showing the IP address of the printer.
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*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
