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Re: Printer no longer prints (91 Views)
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Student
critical71
Posts: 1
Registered: ‎01-24-2012
Message 1 of 2 (118 Views)

Printer no longer prints

I have a HP Photosmart D110b printer, Windows XP OS. I am using a HP Pavillion dv7 laptop with Net Gear wireless router. My printer was working just fine but all of a sudden it won't print. When I go through the troubleshooting it ends up telling me that I am in the wrong port. What's up? How do I fix this?

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HP
pcwizard
Posts: 10,233
Registered: ‎12-31-2009
Message 2 of 2 (91 Views)

Re: Printer no longer prints

Hi critical71,

 

Follow the steps below.

 

Printing a network configuration page:
Follow these steps to print a network configuration page.
  1. Touch the button ( ) next to the Setup icon ( ) in the lower-left corner of the HP product control panel. The Setup menu displays.
  2. Touch the Right Arrow button ( ) to scroll through the options and select Wireless , and then touch OK . The Wireless menu displays.
  3. Touch the Right Arrow button ( ) to scroll through the options and select Wireless Settings , and then touch OK . The Wireless Settings menu displays.
  4. Touch the Right Arrow button ( ) to scroll through the options and select Print Network Configuration Page , and then touch OK .
  5. On the Network Configuration page it will tell you what the IP address of the printer is
  6. Open Printers and Faxes
  7. Right click on the Printer, and then click Properties
  8. Click on the Ports tab, and make sure that the printer is on the port showing the IP address of the printer.

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