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Printer problem (556 Views)
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Student
Shrew92
Posts: 1
Registered: ‎12-19-2011
Message 1 of 1 (556 Views)

Printer problem

[ Edited ]

HP Photosmart C5188 All-in-one

Windows 7

installed full feature software and drivers

worked properly for a few months and now

on starting the computer a message pops up saying : 

Please wait while Windows configures HP Photosmart Essential and then

There is a problem with this Windows Installer package. A program required for this

install to complete could not be run. Contact your support personnel or package vendor.

why has it stopped working? whats wrong with it? how do you fix it?

Please use plain text.