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Re: Printer reboot when enter sleep mode (56 Views)
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Honor Student
EkAndreas
Posts: 5
Registered: ‎06-05-2012
Message 1 of 3 (69 Views)
Accepted Solution

Printer reboot when enter sleep mode

1. HP LaserJet CM1415fn

2. OSX and Win7 64bit

3. No error messages

4. No changes

 

After 2-15 minutes the printer reboots and initializes.

Setting the printer to sleep mode off or 2h doesn't help. Still the printer reboots and initializes (buzz-sound and white screen) efter 2-15 minutes.

 

Workaround is to have the printer off mode. I really would like to have the printer at stand by mode!

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Honor Student
EkAndreas
Posts: 5
Registered: ‎06-05-2012
Message 2 of 3 (66 Views)

Re: Printer reboot when enter sleep mode

And yes, the latest firmware is installed.

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Honor Student
EkAndreas
Posts: 5
Registered: ‎06-05-2012
Message 3 of 3 (56 Views)

Re: Printer reboot when enter sleep mode

The problem is that the HP-firmware collaps of a chatty network if WS-discovery is enabled. Eg. if you have a Boxee Box in your network the HP-printer will crash because of all the network packages transmitted.
The workaround until HP fixes this error is to disable the function in system settings on the HP-printer:
1. Browse to your printer web site.
2. Choose "Networking" and "Advanced".
3. Uncheck the "WS-discovery" option.
4. Apply/Save
5. Done! Now the printer will work as it should.

Hopefully HP will correct their firmware as soon as possible.

 

Screen Shot 2012-06-09 at 14.33.53.png

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