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04-02-2009 10:58 AM
I've always had this problem with my Photosmart C4280 All in One Printer. I've uninstalled and reinstalled several times using my iMac G5, but when it gets the HP Setup Assistant, there is nothing to select to setup. I assume this is the setup for the scanning because I've never had a problem with printing from my computer. When I hit Scan Pro from the HP folder, it says it doesn't see a scanning device attached. Conversely, when I hit the Scan button on the printer, it says there is no USB connection to the computer, even though there is.
CS won't help me when I call because the printer is past one year warrantee.
02-10-2010 07:39 PM
03-18-2011 03:54 PM
How can I get rid of the annoying set up assistant on my mac that keeps popping up since I can't use it to setup anyway? It prints, just doesn't let me complete setup becuase nothing is listed.