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01-11-2012 12:43 PM
I'm trying to print name tags (Avery), but the printer keeps telling me I have the wrong size paper in the tray. I'm working from Word, selected the appropriate template and even changed the page size to 4.5x11, but it will not print.
01-11-2012 12:49 PM
can you please provide the printer model # or name, and perhaps the version of the printer software that is installed, if possible?
[Even though HP is my employer, these are my views and mine alone]
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01-11-2012 01:39 PM
OfficeJet Pro 8600. Word 2007. I called Avery (using product #74652), but they said to call HP. I've downloaded templates from Avery and even tried to print from the template online. I get the same response.