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Re: Problem Installing HP LaserJet P1005 on Vista (2453 Views)
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Student
FrancescoLoria
Posts: 1
Registered: ‎11-17-2009
Message 1 of 4 (4,454 Views)

Problem Installing HP LaserJet P1005 on Vista

Hi all, I'm trying to install an HP LaserJet P1005 printer on my Vista PC. I have SP1 and during drivers installation it recogizes the printer but doesn't do anything and freezes. Windows asks me to install drivers manually and i tried do this but after installation (that seems to be complete) the printer was not displayed in printers list. I tried to add it manually but an error occurred when installing: Unable to install printer. Error code: 0x000003eb.
Some months ago I was able to install it propely and print some pages, but after rebooting PC and printer the proplem pops up...

What can I do now?

 

Francesco.

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Student
mgonzalezosulli
Posts: 1
Registered: ‎02-21-2010
Message 2 of 4 (3,677 Views)

Re: Problem Installing HP LaserJet P1005 on Vista

Hi I've got the same problem, have you been able to fix it?

 

Cheers

 

Manu

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Top Student
rock101
Posts: 14
Registered: ‎04-15-2010
Message 3 of 4 (3,421 Views)

Re: Problem Installing HP LaserJet P1005 on Vista

Your system registry might be in a incorrect state so I suggest you uninstall the printer driver/software completely first. Execute the uninstaller.exe found on the CD.

 

Then go to hp.com and download the Plug and Play package. Follow the on-screen instructions carefully - Do not plug in USB until the software prompts you to. This should ensure your driver installation proceed successfully without freezing.


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I am an employee of HP but I only speak for myself and not for the company.
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Student
aMJayBe
Posts: 1
Registered: ‎11-24-2010
Message 4 of 4 (2,453 Views)

Re: Problem Installing HP LaserJet P1005 on Vista

I'm also having a problem installing 1005 driver on my vista. i connect the printer when it asks me to do so, but it doesn't recognise the printer and the 'next' button doesnt appear.

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