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01-04-2012 06:48 AM - edited 01-04-2012 11:17 AM
I am using an HP Photosmart 2575 printer networked (wirelessly) through the wifi network in my home (AT&T UVerse wifi in the house). I recently upgraded my computer from a 6 year old Powerbook G4 running OSX 10.4.11 to a new MacBook Pro with OSX 10.7.2 Lion. I read and understood that Liion/Apple software update would provide me with the necessary setup and install drives for my HP printer and, when I went through the process of adding the printer, indeed the printer was recognized and everything was installed.
Problem is that the print quality and formatting/characters when I print is not good....it is "off." For instance, with a simple TextEdit document with an underlined title and few words below looking like this:
Title of Text Document
...would print with gaps in the underline formatting like this:
Title of the Document
Also, the overall quality of the printed text is not good. There are jagged edges in the characters and some occasional lines through a full line of words. This occurs in BOTH "fast draft" and "best" quality settings.
I thought perhaps there was a problem with the printer so I cleaned the print heads and also adjusted the alignment of the printer. That didn't help. I then printed with my old Powerbook computer with the same print settings and BOTH the underline format was complete and correct at the top of the document AND the characters of the document were better quality with no lines through the characters.
These results lead me to believe there is either a communication issue and/or driver issue affecting the quality of my printing with my new computer and Lion. There is no way I should be experiencing such an unacceptable degradation of print quality with my computer and OSX upgrade.
Has anyone else experienced this problem?? Is there a solution?? I could not find a way to manually install the drivers as all information I have read said that driver install and update for OSX is through the Apple Software Update. I believe I have the original HP driver install CD when I bought the printer years ago but I doubt that the driver is up to date, let along OSX Lion compatible.
Any solution for this issue?? It is a MAJOR and unacceptable problem for me!!