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Problems installing hp officejet pro 8600 software on win 7 ultimate (6499 Views)
Honor Student
ppg1503
Posts: 3
Registered: ‎01-04-2012
Message 11 of 29 (2,088 Views)

Re: Problems installing hp officejet pro 8600 software on win 7 ultimate

Great! It worked!! THX

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HP
pcwizard
Posts: 10,201
Registered: ‎12-31-2009
Message 12 of 29 (2,083 Views)

Re: Problems installing hp officejet pro 8600 software on win 7 ultimate

Hi ppg1503,

 

Great i am glad that resolved the issue for you. Have a wonderful day.

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
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Honor Student
DevonNYC
Posts: 3
Registered: ‎01-02-2012
Message 13 of 29 (2,065 Views)

Re: Problems installing hp officejet pro 8600 software on win 7 ultimate

Well I tried all the suggestions in the posts, downloaded all the windows 7 updates and nothing worked. Finally a friend told me to reinstall Windows, I did and popped in the HP CD and it worked, couldnt believe it. Thanks everybody for the help. I guess maybe the Wininstaller had a problem. Thanks Everybody for the help. I can finally enjoy this printer now.

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Student
jgibs2
Posts: 1
Registered: ‎02-14-2012
Message 14 of 29 (1,932 Views)

Re: Problems installing hp officejet pro 8600 software on win 7 ultimate

I've tried everything. The document you sent, the installer disk, user fixes, everything I could find. But the printer still won't print. I'm running a Win7 Home Premium/Ubuntu 10.04 Dual boot on a core i5 with 4gb of ddr3 RAM. I'm trying to get this to work on Windows. Funny, it works with no problems on Ubuntu...

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HP
pcwizard
Posts: 10,201
Registered: ‎12-31-2009
Message 15 of 29 (1,903 Views)

Re: Problems installing hp officejet pro 8600 software on win 7 ultimate

[ Edited ]

Hi jgibs2, 

 

Run the following utility. 

 

http://www.hp.com/go/tools

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
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Student
8d247d
Posts: 1
Registered: ‎04-03-2012
Message 16 of 29 (1,821 Views)

Re: Problems installing hp officejet pro 8600 software on win 7 ultimate

I have a officejet pro 8600 and am trying to set it up on a Mac Os X 10.7.3  computer.   Successful on basic install but will not work when gets to add computer on the   (+ ) computer on preference page.  Getting error that says "The software for this printer is currently unavailable. Please contact the printer’s manufacturer for the latest software".  I have downloaded critical issues to fix this from this sight and this was no help.  The date released 1-24-12 and tried 10-03-2011 downloads.  Neither worked.

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HP
pcwizard
Posts: 10,201
Registered: ‎12-31-2009
Message 17 of 29 (1,800 Views)

Re: Problems installing hp officejet pro 8600 software on win 7 ultimate

Hi 8d247d,

 

I need for you to screen capture the USB controller tree from Device manager, and then post it to this thread for me to review.

 

1.JPG

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
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Student
Plummit
Posts: 5
Registered: ‎05-04-2012
Message 18 of 29 (1,699 Views)

Re: Problems installing hp officejet pro 8600 software on win 7 ultimate

I just purchased this printer (8600 Premium) and called tech support when I couldn't get it installed,  After 2 hours the guy finally was able to get it to print with my windows 7 computer, but he was unable to get the "scan to computer" working.  He finally saiod that it was a problem that HO knew aboutr and they were working on a solution, and I would be contacted when they figured it out. 

 

Will this printer scan to computer???

 

~Marc

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HP
pcwizard
Posts: 10,201
Registered: ‎12-31-2009
Message 19 of 29 (1,696 Views)

Re: Problems installing hp officejet pro 8600 software on win 7 ultimate

Hi Marc,

 

Yes this printer will scan. Run the following utility below, and let me know the error messages you receive?

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02114802

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
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Student
Plummit
Posts: 5
Registered: ‎05-04-2012
Message 20 of 29 (1,693 Views)

Re: Problems installing hp officejet pro 8600 software on win 7 ultimate

The HP tech ran that utility yesterday.  I ran it again just now and Win (wia) scan had a red X.  Scanner Communication can't be established.  HP Twain red X.  Didn't know if I should uninstall so I stopped there.

 

~Marc

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